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Metro Health

Quality & Pricing

Patient Satisfaction

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In striving to provide the Best Patient Experience, Metro Health Hospital takes patient satisfaction very seriously. Metro Health contracts with HealthStream Research to conduct patient satisfaction surveys by phone.

HealthStream Research is a full-service provider of research solutions for health care organizations. Its focus is on providing industry-leading, statistically valid data so you can feel confident when making important decisions that are part of your organization’s performance improvement objectives. HealthStream Research goes far beyond simply collecting and reporting data-it provides expert analysis and consulting to help put those results to work. It is with this insight that health care organizations are able to develop plans for improved performance through HealthStream’s learning solutions.

HealthStream Research provides insight for organizations like Metro Health through:

  • Research for all constituencies of health care – patients, employees, medical staff, and the communities they serve
  • Thorough analyses that provide insightful recommendations for change
  • Comprehensive databases that provide benchmarking down to the department level and against competitors
  • Consulting that ensures your organization will see results as an outcome of research

You may view Metro Health’s inpatient, outpatient and emergency room surveys by clicking on the survey of your choice listed below. These results are updated quarterly.

Patient Satisfaction Reports, July – September 2014

Emergency Report

Inpatient Report

Outpatient Report

A PDF viewer is required to open these files, we recommend Adobe Acrobat which is available for free.

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