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Metro Health Named One of Nation’s Most Wired Hospitals

Posted: August 8, 2012

Metro Health Hospital has once again been named one of the nation’s most wired hospitals – one of only 12 in Michigan.

For a third time, Metro Health’s Wyoming campus is among 215 hospitals and health systems nationwide to make the top ranks of the Hospitals & Health Networks annual survey.  The survey is designed to benchmark hospital progress with information technology and focuses on four key areas:

  • Infrastructure
  • Business and administrative management
  • Clinical quality and safety
  • Clinical integration

Metro Health was the only hospital in Kent, Ottawa, Allegan or Muskegon counties to be named to this year’s list, which was published recently.

“We are pleased to be recognized once again among the nation’s most technologically savvy hospitals,” said Mike Faas, president and CEO of Metro Health.  “Bill Lewkowski, our chief information officer, and his team continue to ensure that our physicians and healthcare teams have the leading-edge technology they need to be the most effective in their roles. Their efforts are tremendously important.

“As the first hospital in West Michigan to move to an integrated electronic record through Epic, Metro Health remains a leader in piloting the use of innovative technology.  We are committed to providing the best – and most wired – experience for our patients, staff and community.”

Epic provides instant access for both patients and participating healthcare providers to medical records, including health history, test results, medications, diagnoses and treatments.  Epic makes it safer and easier to provide – and to receive – better healthcare, allowing patients to renew prescriptions online, correspond with their doctors via e-mail for basic questions, review bills and schedule appointments online.

Among the key findings this year:

  • Ninety-three percent of Most Wired hospitals employ intrusion detection systems to protect patient privacy and security of patient data, in comparison to 77 percent of the total responders.
  • Ninety percent of Most Wired hospitals and 73 percent of all surveyed use performance improvement scorecards to help reduce inefficiencies.
  • One hundred percent of Most Wired hospitals check drug interactions and drug allergies when medications are ordered as a major step in reducing medication errors.

“As shown by these survey results, hospitals continue to demonstrate how IT not only can be used to improve patient care and safety but it is also a means to improve efficiency,” says Rich Umbdenstock, president and CEO of the American Hospital Association.  “Hospitals receiving Most Wired recognition are truly representative of our nation’s hospitals and systems – rural and urban, small and large, teaching and non-teaching, and critical access hospitals geographically dispersed.”

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