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  • Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER
    NOW OPEN

    Current Wait Time: 00:05

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER

      5900 BYRON CENTER AVE SW

      WYOMING, MI

      (616) 252-7200

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  • Urgent Care

    Current Wait Time: 00:09

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE

      GRAND RAPIDS, MI

      (616) 252-4010

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  • Non Discrimination Notice

    Metro Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Metro Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

    Metro Health:

    • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters.
    • Written information in other formats (large print, audio, accessible electric formats, other formats).
    • Provides free language services to people whose primary language is not English, such as:
      • Qualified interpreters.
      • Information written in other languages.

    If you need these services, contact Metro Health’s Patient Relations Coordinator.

    If you are a patient or member of the public and you believe that Metro Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Patient Relations Coordinator, 5900 Byron Center SW, Wyoming, MI 49519, 616-252-7563, Fax-616-252-6979, PatientRelations@metrogr.org. If you are a participant in Metro Health’s group health plan and you believe that Metro Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with: Benefits Administrator, 5900 Byron Center SW, Wyoming, MI 49519, 616-252-7840, Fax 616-252-6910, BenefitsAdmin@metrogr.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Patient Relations Coordinator or Benefits Administrator are available to help you.

    You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office of Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

    U.S. Department of Health and Human Services
    200 Independence Avenue SW., Room 509F, HHH Building
    Washington, DC 20201
    1-800-868-1019, 800-537-7697 (TDD)

    Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.

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joseph.weller@metrogr.org