Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Community Benefit Discount

    When You Have No Coverage

    Metro Health is proud to offer our Community Benefit Discount for patients with no coverage. Qualified individuals will receive a 40 percent discount on care at any participating Metro Health doctor’s office. This includes office visits with a Metro Health doctor, lab tests, physical therapy and imaging services.

    The Community Benefit Discount is also available for services at Metro Health Hospital. The discount is not applied to fees from physicians, such as a surgeon, emergency room physician, radiologist or anesthesiologist.

    If you have questions about the Community Benefit Discount please call a Patient Representative at (616) 252-7110 or (800) 968-0051.

    Quality & Pricing

    Metro Health is committed to offering high-quality care at competitive prices.
    Click here to learn more about our quality and see average prices for various services.