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  • Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

  • Financial Assistance

    In Need of Health Insurance?

    The signing of the Affordable Care Act in 2010 requires everyone to have health insurance. This law put in place health insurance reforms placing consumers back in charge of their health care by giving the uninsured affordable health care options. The Health Insurance Marketplace is designed to help individuals easily buy health insurance that fit your budget and needs. To learn more and apply go to or call 1-800-318-2596.

    Financial Assistance Program

    At Metro Health we are committed to provide convenient access to necessary medical care regardless of someone’s ability to pay. As part of our commitment to care for and to serve the needs of the community, Metro Health has instituted a Financial Assistance Policy designed to help patients who don’t have the financial means to pay for their care. Basic, medically-necessary hospital services may be available to you at no charge if you’re eligible under Metro Health’s Financial Assistance Eligibility Policy. Qualification is based upon household income, assets, expenses and a percentage of established Poverty Guidelines.

    2017 HHS Poverty Guidelines
    Size of Family* Poverty Limit Metro Income Limit
    1 $12,060.00 $30,150.00
    2 $16,240.00 $40,600.00
    3 $20,420.00 $51,050.00
    4 $24,600.00 $61,500.00
    5 $28,780.00 $71,950.00
    6 $32,960.00 $82,400.00
    7 $37,140.00 $92,850.00
    8 $41,320.00 $103,300.00


    For family units with more than eight members, add $4,180.00 for each additional member.

    *A family is defined as the patient, the patient’s spouse and all of the patient’s children under 18 (natural and adoptive) who live in the patient’s home, as well as any and all other family members for whom the patient has a legal responsibility.

  • Please contact a Patient Representative at (616) 252-7110 or (800) 968-0051 with questions regarding Metro Health’s Financial Assistance program. Partial financial assistance is also available for those who qualify.

    To apply for financial assistance please complete the Application for Financial Assistance, attach the required proof of income, assets and expenses and submit it to:

    Metro Health Hospital
    P.O. Box 912
    Wyoming, MI, 49509-0912

    Useful Links:

    Financial Assistance Eligibility Policy
    Financial Assistance Plain Language Summary
    Financial Assistance Eligibility Application
    Providers Not Covered by Metro Healths Financial Assistance Eligibility Policy
    Billing and Collection Policy

    Contact Us

    For questions regarding Metro Health’s Financial Assistance Program, please contact a Customer Service Representative at:
    (616) 252-7110
    (800) 968-0051
    Monday through Friday, 7:30 am – 4:45 pm