Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Flexible Payment Solutions

    Three Key Components:

    • Community Benefit Discount for those with no insurance. This program will start with a 40 percent discount when you visit a Metro Health doctor’s office. The discount also applies to most services provided by Metro Health Hospital.
    • Care Payment plan that offers a 25-month, interest-free payment option with low minimum monthly payments for those who need extra time to pay their hospital bills. This program also includes doctor visits at our neighborhood outpatient centers.
    • FREE Live Healthy educational seminars and health screenings on an on-going basis to help you detect problems early and learn good health habits.

    Quality & Pricing

    Metro Health is committed to offering high-quality care at competitive prices.
    Click here to learn more about our quality and see average prices for various services.