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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Our Mission

    Passionate about the Health and Well-being of our Patients and Communities

    At Metro Health, we’re passionate about providing the best total health care experience for our patients, physicians, staff and our communities.  We express this commitment every day by offering high-quality, personalized care, access to a full range of services across the health care system, and collaboration between patients, our staff members and others. Our guiding principles are “The Metro Way.”

    The Metro Way means going beyond the science of medicine. It’s smiling at patients, helping someone find his way, comforting those in sorrow and respecting people’s feelings. It’s listening to each other, lending a helping hand to our co-workers and being aware of how our organization impacts our neighbors. It’s all the little things that make the difference between a good experience and the best experience. As part of The Metro Way, our team members are expected to follow guidelines we call the Best Practice Standards. Click here to learn more.

    Our Mission

    Improve the health and well-being of our communities.


    Taking health care to a better place.


    • Strive for excellence.
    • Treat others with integrity, respect and compassion.
    • Use effective communication and teamwork.
    • Demonstrate a commitment to our universe: the environment, the community, the organization and one another.

    Corporate Goals

    To provide the:

    • Best patient experience
    • Best employee experience
    • Best physician experience
    • Best community experience
  • Cultural Inclusion Statement

    Metro Health will continue to reflect an increasingly diverse community, including physicians, employees and patients from a wide variety of ethnic groups and cultural backgrounds. To that end, we’re committed to:

    • Providing an inclusive work environment of opportunity and growth for employees of all cultures and ethnicities to succeed to their highest potential
    • Providing services that adapt to cultural and ethnic needs of the community
    • Treating others with integrity, respect and compassion
    • Ensuring patient care practices respect cultural and ethnic difference.

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