Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Volunteering

    We Value Our Volunteers

    Metro Health volunteers serve in many areas throughout the health system. Whatever your skills and interests are, there’s a place for you in our hospital.

    Volunteers are asked to donate one morning, afternoon or evening (or a combination) to an assigned department in order to meet a minimum of a 100-hour commitment per year. They receive a free meal on days they work a 4-hour shift. There are also some volunteer positions open to teens 16-17 years of age.

    Become a Metro Health Volunteer

    • Complete the Volunteer Application Form* and mail, fax, or email it to the Volunteer Services office.
    • If your availability matches open volunteer positions and the required skills set, we’ll contact you to schedule an interview.
    • After a successful interview, you’ll be required to:
      • Obtain a free TB skin test provided by Metro Health before your first volunteer assignment
      • Purchase a volunteer uniform ($15 – $24)
      • Consent to a criminal background check
      • Attend a general orientation session and a department-specific training (General orientation will familiarize you with Metro Health’s mission, vision and policies.)

    * To request an application be mailed to you, please call (616) 252-7009.