Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map

Research at Metro Health

Metro Health launched its clinical research department in 2009. The department supports outcomes research and clinical trials for various Metro Health service lines including, but not limited to, cardiovascular, peripheral vascular, pulmonology, neuroradiology and oncology. Please click here for more information about clinical trials, or contact the Clinical Research Department 616-252-5020 or

A component of the clinical research department, the Metro Health Institutional Review Board (IRB) oversees human subjects research at Metro Health. For any questions related to the IRB process, including submission, review and approval, contact the Clinical Research Department at (616) 252-5020 or