Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Research Training Requirements

    Getting Started in Research

    If you plan on conducting human subjects research at Metro Health, you’ll need the following information to complete the Institutional Review Board (IRB) required research ethics training.

    Collaborative Institutional Training Initiative (CITI)

    Plan on dedicating 1-1/2 to 2 hours to completing this course. Your User ID and password will allow ongoing access at any time that’s convenient for you so you don’t need to complete the course in one sitting.

    • Go to
    • Register or sign-in where indicated.
    • Affiliate yourself with Metro Health by selecting “Metro Health – Wyoming, Michigan”.
    • Select “Basic Biomedical Research” and then click “Continue”.
    • Begin your Biomedical Research Course by clicking on the red link “Incomplete – Re-Enter”.
    • Complete all the required modules. A cumulative score of 80 percent or greater is required. If your score is less than 80 percent, you’ll need to re-do the modules until your score is at least 80 percent.
    • Once you have completed your CITI Basic Biomedical Course, sign out.
    A certificate will automatically be sent to the IRB electronically. If you need help or have questions, please contact the Clinical Research Department at (616) 252-5020.