Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map

Get Connected with MetroConnect

Metro Health is the first health care system in West Michigan to link its electronic medical records (EMR), connecting the hospital, its network of neighborhood outpatient centers and participating physicians.

There’s no searching for past records in bulky paper files, deciphering handwriting or waiting for paper charts or test results to transfer from one location to another. So whether you visit your doctor or come to the emergency room or hospital, all of your Metro Health care providers will be looking at the same information – all of your medical information – online. With MetroConnect, you have peace of mind, knowing that your critical information is secure, up-to-date and available when needed most.

MyChart – Your Online Connection to Better Health Care

Schedule appointments online, e-mail your doctor, renew prescriptions and more with MyChart, a free, online service that helps you manage your health care from your own computer. MyChart is part of MetroConnect, ensuring that all of the information on MyChart is part of your personal EMR and available to your health care team when needed most. MyChart is available through participating Metro Health outpatient centers and physicians. Learn more about MyChart and how to sign up here.