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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

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    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map

Jennifer Gonzalez

Chief Human Resources Officer

An accomplished attorney specializing in employment law who is responsible for defining, developing and implementing strategic human resource initiatives and functions that support Metro Health’s strategic objectives. Oversees human resources/employee health team for a workforce of more than 3,000 employees across all Metro Health – University of Michigan Health locations. Before joining the HR team, served as Metro’s Associate General Counsel, where she provided legal and strategic advice relating to employment and benefit issues, and also  served as a legal resource for the Metro Health executive Team, Medical Education, Compliance, Risk, Patient Relations, Marketing, Privacy and Security. Prior to joining Metro Health, provided legal advice to hospitals, health systems and other corporate clients on employment law, grievances, discrimination investigations and discipline. Trained management and human resources professionals on employment law topics, including the Family Medical Leave Act, Americans with Disabilities Act and Fair Labor Standards Act. Recognized as a Michigan Super Lawyers Rising Star from 2014-17.