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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

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    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map

Penny DeVries

Vice President, Marketing Communications

A brand strategist who brings to Metro Health 20 years of experience consulting Fortune 500 companies. Led system-wide rebranding of Metro Health during affiliation with University of Michigan Health, ensuring effective internal and external communication and awareness campaigns. As a business owner for more than 20 years, previously served long-term clients with full-scale agency services in marketing, advertising, sales strategies and content production. Advised clients on brand development, creative concept development, campaigns, business-to-business and business-to-consumer communications. Developed sales strategies and marketing plans. Directed teams in large-scale productions of video, photography, web content, broadcast commercials, animation and new media, including smartphone apps and interactive displays. Clients included Amway, CUP-Health, Electrolux, Frigidaire, KitchenAid, Porter Hills, Stryker, and Whirlpool Corporation. Volunteers as a committee member of Rethinking Dementia and as a mentor to area start-up business owners.