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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map

Rakesh Pai, MD, MBA


Executive Vice President, Medical Group President, Chief Population Health Officer

A physician executive and innovator in payor contracting, value-based care and medical group governance. Experienced perspectives on medicine, from the physician side as well as payor side. An accomplished cardiologist familiar with patient care in cardiac electrophysiology and cardiovascular medicine; also has served in senior leadership, including at the largest nonprofit health plan in the Pacific Northwest. Through leadership of multidisciplinary cross-functional teams, has developed pilot programs and initiatives to improve affordability and quality. Supports innovative approaches to develop improved patient outcomes and population health management. A fellow with the American College of Cardiology (FACC); served on the Board of Trustees for the Oregon Medical Association; recipient of John F. Koster MD Physician Leadership Award, Providence Health & Services.