Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map

Virtual visits and e-visits help prevent the spread of COVID-19 and other infections in our community. Patients are encouraged to continue their care for non-emergent concerns through a Virtual Visit. Click “Schedule an Appointment” in MyChart to arrange your Virtual Visit today.

Access Made Simple

Stay on top of your health. With a secure online MyChart account, you can easily manage your health care from your smartphone, tablet or computer when it’s convenient for you.

  • Email your doctor.
  • Manage appointments.
  • Access your test results.
  • Request your Rx refills.
  • Pay your bills.
  • NEW! Start an eVisit.
    Complete a questionnaire based on your symptoms and receive a diagnosis and treatment plan within one business day. For routine health issues only; cost is $25.

You can also:

  • Fill out forms and questionnaires before your appointment.
  • Get proxy access for people whose health care you manage.
  • Request a free digital copy of your health records.

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