Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map

Metro Health is proud to be a founding member of Pennant Health Alliance. Pennant is an alliance of hospitals, healthcare organizations and physicians who are dedicated to sharing resources and knowledge – resulting in continuous improvement in clinical and business practices. Pennant provides a variety of benefits for its members, including physician recruitment, alignment options, health IT and EMR solutions and supply savings through a group purchasing program.

Amid national health care reform and this region’s aging population, Pennant Health Alliance works to increase patient access to local primary and specialty care, while helping to improve the quality of health care and reduce operating and technology costs for hospitals and physician practices.

The deep resources of the founding organizations, with unmatched skill and scale, can be leveraged to deliver services. Pennant Health Alliance is backed by the substantial resources and community hospital operations knowledge of Trinity Health, the University of Michigan Health System and Metro Health.