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MyMetro
  • Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER
    NOW OPEN

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER

      5900 BYRON CENTER AVE SW

      WYOMING, MI

      (616) 252-7200

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  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE

      GRAND RAPIDS, MI

      (616) 252-4010

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The following links in the physician access portal can be used to access various applications at Metro Health.

Remote Access

Quick Desktop Access
Immediate access to your Metro desktop, no client needed.

MetroView
Allows the choice between quick access or a download of the full client for repeated access.

Metro View Remote Access Instructions

Epic

Epic HyperspaceAuthorized remote access to Metro Health’s EMR. Please login to your MetroView session then click on the Epic Hyperspace icon on your desktop.

Haiku & Canto

STEP 1

I-PHONE ONLY
First download Haiku by clicking HERE.

I-PAD ONLY
For Canto click HERE

ANDROID ONLY
First download Haiku by clicking HERE.

STEP 2 (step 1 must be completed)

I-Phones and Android Phone
Click HERE for Haiku configuration

I-PAD
Click HERE for Canto Configuration

EpicCare Link
EpicCare Link is a web-based application that is available to referring physician offices. It allows them access to a view-only version of our Epic application and helps them to follow the progress of care for patients within the Metro Health system. Therefore, improving the ability to coordinate ongoing care.

Philips iSite Picture and Communication System

iSite
iSite is an online tool that gives independent providers instant access to digital images and reports of imaging exams performed at any Metro Health location. iSite also allows providers to compare previous images to the most recent exam. With iSite, providers no longer need to wait for the patient to get the required images from the hospital and bring them to their appointment – saving time and improving patient care.

joseph.weller@metrogr.org