Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Hospital Compare

    Choosing Your Hospital

    Hospital Compare is a consumer-oriented website that provides information on how well hospitals provide recommended care to their patients. It’s set up to make it easier for you to make informed health care decisions and to support efforts to improve quality in U.S. hospitals. On the site, you can find the recommended care that an adult should get if being treated for a heart attack, heart failure, pneumonia or having surgery.

    The site was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), along with the Hospital Quality Alliance (HQA). The Hospital Quality Alliance: Improving Care Through Information was created in December 2002. The HQA is a public-private collaboration established to promote reporting on hospital quality of care. It’s made up of organizations that represent consumers, hospitals, doctors, employers, accrediting organizations and federal agencies.

    The performance rates for the Hospital Compare site generally reflect care provided to all U.S. adults with the exception of the 30-Day Risk Adjusted Death and Readmission measures and the Hospital Outpatient Medical Imaging measures that only include data from Medicare beneficiaries. In March 2008, data from the Hospital CAHPS (HCAHPS) survey, also known as the CAHPS Hospital Survey, was added to Hospital Compare. HCAHPS provides a standardized instrument and data collection methodology for measuring patients’ perspectives on hospital care.

    Start Comparing Now