Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Medication Compounding

    At Metro Health – University of Michigan Health, the Department of Pharmacy Services has expert pharmacy staff that are trained to prepare all of your medication needs.  The pharmacies across our system meet or exceed Federal DEA, FDA, CMS, State Public Health Code, and State Board of Pharmacy

    United States Pharmacopeia (USP) chapter <797> for Compounded Sterile Products.

    Our pharmacies are located at:

    • Metro Health Hospital
    • Metro Health Cancer Center
    • Metro Health Park East – Surgical Center

    Each of our pharmacy facilities have been designed and engineered to meet the stringent operational, quality and safety requirements set forth by the following agencies:

    • Healthcare Facilities Accreditation Program (HFAP)
    • Joint Commission – Medication Compounding

    Your family’s safety is paramount to our organization.  By creating a safe and caring environment we help to create the Best Patient Experience for you and your loved ones.  If you have any safety concerns regarding the use of medications at Metro Health – University of Michigan Health, please contact the Patient Relations department using the link below and select ‘Patient Relations’ from the ‘Type of Request’ drop down menu:

    If you would like to report a medication compounding related concern directly to the Joint Commission, please use the link below: