Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Surgical Stay

    Excellence in Surgery

    Everything in Metro Health’s surgery department is designed to improve your  experience: the Dan and Eunice Pfeiffer Surgery Center that offers a comfortable waiting area and private consultation rooms for loved ones to talk to doctors, our prep and recovery area designed to provide patient privacy, our large surgical suites and our multidisciplinary surgery teams.

    Best Practices

    Behind the scenes, that same attention to detail is central to how our clinicians provide their services and why they’ve been recognized with numerous surgical quality awards.

    Metro Health also participates in the Michigan Surgical Quality Collaborative (MSQC). MSQC is a collaborative of Michigan hospitals dedicated to overall surgical quality improvement, including better patient care and lower costs. Founded in 2005 under the sponsorship of Blue Cross Blue Shield of Michigan and Blue Care Network, it provides hospitals with practical approaches to better patient outcomes and lower costs.

    We also actively benchmark our results to other top hospitals to provide insight into how well we’re doing as an organization. Click here to learn more.

    State-of-the-Art, High-Quality Surgery

    In 2008, Metro Health added the daVinci Surgical System as a tool to improve surgical quality. The daVinci system is a state-of-the-art robotic platform that allows surgeons to perform complex and delicate procedures through very small incisions instead of through traditional incisions. This helps patients to recover more quickly and experience less discomfort.

    Metro Health Hospital is also proud to be the first hospital in Michigan to offer RenaissanceTM Guided Spine Surgery. Renaissance is a specially-designed surgical guidance system that enables surgeons to provide safer and more accurate minimally-invasive and open spine surgeries. It allows our surgeons to pinpoint the exact location on the spine – with accuracy levels far superior to traditional free-hand surgeries.