Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • The Joint Commission’s National Patient Safety Goals

    National Standards for Safety

    The safety of our patients is a priority at Metro Health. One of the ways we continue to improve the safety of the health care we deliver is through our compliance with the National Patient Safety Goals established by the Joint Commission.

    A Patient Safety Advisory Group,  composed of patient safety experts, nurses, physicians, pharmacists, risk managers and others with experience addressing patient safety issues advices the Joint Commission on the development and updating of National Patient Safety Goals. Each year, new goals are identified. Input is gathered from practitioners, purchasers, consumer groups and others before goals are adopted and implemented by the Joint Commission.