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MyMetro
  • Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER
    NOW OPEN

    Current Wait Time: 01:20

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER

      5900 BYRON CENTER AVE SW

      WYOMING, MI

      (616) 252-7200

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  • Urgent Care

    Current Wait Time: 00:03

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE

      GRAND RAPIDS, MI

      (616) 252-4010

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The following links in the staff portal can be used to access various applications at Metro Health.

Remote Access

MetroView
Secure remote access to your MetroView session.

Temporary Desktop Access
To be used by I.T. Vendors for temporary access to a desktop from a remote transit workstation. (IE Only)

Remote Access Instructions for Mac (new as of 12/9/12)

Remote Access Instructions for PC(new as of 12/9/12)

Epic

Epic HyperspaceAuthorized remote access to Metro Health’s EMR. Please login to your MetroView session then click on the Epic Hyperspace icon on your desktop.

Haiku & Canto

STEP 1

I-PHONE ONLY
First download Haiku by clicking HERE.

I-PAD ONLY
For Canto click HERE

ANDROID ONLY
First download Haiku by clicking HERE.

STEP 2 (step 1 must be completed)

I-Phones and Android Phone
Click HERE for Haiku configuration

I-PAD
Click HERE for Canto Configuration

EpicCare Link
EpicCare Link is a web-based application that is available to referring physician offices. It allows them access to a view-only version of our Epic application and helps them to follow the progress of care for patients within the Metro Health system. Therefore, improving the ability to coordinate ongoing care.

Philips iSite Picture and Communication System

iSite
iSite is an online tool that gives independent providers instant access to digital images and reports of imaging exams performed at any Metro Health location. iSite also allows providers to compare previous images to the most recent exam. With iSite, providers no longer need to wait for the patient to get the required images from the hospital and bring them to their appointment – saving time and improving patient care. (iSite Install portal page)

Nursing Students

Nursing Students
Epic workflow training for nursing students.

Mail

MetroMail
Web access to Groupwise email.

Compensation & Benefits / API TASS


Employee Compensation & Benefits Portal
All Metro employees are able to view and print Pay History from past pay periods, as well as annual W2 forms, going back to January 2007. Employees can also perform name and address changes.


API TASS
All Metro employees are able to view their time card clocking/calendar entries. For departments that use the API Staff Scheduling function, employees are able to view their work schedule.

The Microsoft Silverlight add-in is needed for this Portal. 
Please install first, from this link: http://www.microsoft.com/silverlight/
(64-bit Browsers are not supported.)

Acceptable Use Policy

This is a Metro Health information system for authorized use only. Activity on this system is monitored and recorded. Unauthorized and inappropriate use will be reported to Metro Health Information Security and/or law enforcement.