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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Financial Coordinator

    You shouldn’t have to worry about your finances when you’re dealing with cancer.

    Even with health insurance, we recognize that the financial impact of cancer treatment can still be significant. We provide a financial coordinator at the Cancer Center at Metro Health Village to walk through the process with you and help identify assistance options.

    Our financial coordinator can review materials, make sure you understand documents, and offer assistance in a number of areas, including:

    • Payment plans
    • Treatment costs
    • Financial applications
    • Daily living expenses
    • Medical bills and your Explanation of Benefits (EOB)
    • Billing or personal balances
    • Insurance benefits and obligations
    • Deductibles or copays with your insurance plan
    • Authorizations or appeals if services are denied
    • Helping uninsured patients with any applicable resources

    If you’d like to meet with our financial coordinator, just let any staff member know. Our financial coordinator is available on a daily basis and no appointment is needed.