Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Pre-Surgical Tours

    Metro Health offers free tours for children and their family as part of a pre-operative teaching program.

    In a one-hour interactive session, children and their family can participate in a medical play session, visit the surgery preparation and recovery rooms, learn about medical equipment, and have their questions and concerns answered prior to their scheduled surgery date.

    This allows you and your child the opportunity to familiarize yourselves with the surgery process in a manner that is non-threatening and directed to a child’s perspective and special concerns.

    Click here to review our guide on how to prepare your child for surgery at our East Campus location.

    Click here to review our guide on how to prepare your child for surgery at the Hospital.