Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Surgical treatment with care

    The new Dan & Eunice Pfeiffer Surgery Center at the Metro Health Professional Building offers a comfortable waiting area and consultation rooms where loved ones can have private conversations with doctors regarding surgery . The prep and recovery area and large surgical suites are designed to provide patients with privacy and make you and your family as comfortable as possible.

    The new Surgery Center entrance offers dedicated parking and easy access. Complimentary valet parking is available 8 am to 5 pm under the circle drive overhang of the Professional Building. The new Procedure Registration desk is immediately inside the entrance, and staff will escort you to our new family waiting lounge.

    Staff will contact you prior to your surgery date with additional information, including preparation and arrival time. We look forward to welcoming you our new space!