Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Sinus Surgery

    If you require surgery for sinus problems,  Metro Health Ear, Nose, and Throat specialists will help you choose the procedure that’s right for you.

    Sinus Balloon Dilation

    Sinus balloon dilation treats sinusitis and other related problems through minimally-invasive techniques.  Sinus balloon dilation clears blocked passageways without disrupting surrounding bone and tissue. This is done by inserting a small balloon that gently inflates to widen the walls of the passageway and allow built-up sinus fluid to properly drain.

    Septoplasty and/or Turbinate Reduction

    If the midline wall of the nose (septum) or the side walls of the nose (turbinates) are felt to be enlarged, surgery might be necessary. This procedure is performed in the operating room under general anesthesia for most patients. A plastic stent, in the shape of a straw, is inserted into the nasal passages to allow for appropriate breathing during recovery. The stent is usually removed during the first post-surgical visit, approximately four days after the procedure.

    Endoscopic Sinus Surgery

    For patients with chronic sinus infections, blockage and headaches, sinus surgery may be necessary to reduce the frequency and intensity of future infections. This procedure is usually performed in the operating room under general anesthesia. Using special instruments, the surgeon will widen the sinus openings with no external change in the appearance of your nose or face.