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    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Sinusitis

    Sinusitis causes the sinus cavities to become inflamed and swollen. This prevents normal airflow and mucus drainage and may cause a pressure build-up.

    It can significantly impact a person’s quality of life, causing everything from post-nasal drainage, facial pain and headaches, to difficulty breathing and sleeping and even a reduced sense of taste and smell.

    The specialists at Metro Health Ear, Nose, and Throat are experts in diagnosing and treating sinusitis through a variety of means, including a minimally-invasive technique called sinus balloon dilation, as well as computer-guided sinus surgery.


    • Drainage of thick, yellow or greenish mucus from the nose or down the back of the throat
    • Nasal obstruction or congestion with poor sense of smell or taste
    • Facial pain or tenderness around the eyes, cheeks, nose, and forehead

    Typical medical treatments include:

    • Oral antibiotics
    • Nasal sprays
    • Oral steroids
    • Allergy medication/decongestants
    • Saline nasal rinses

    Surgical treatments:

    • Endoscopic sinus surgery
    • Advanced sinus balloon dilation

    Sinus surgery is considered if medical treatments fail or if there is a nasal and/or sinus obstruction that cannot be corrected with medication. Surgical procedures are designed to clear blocked sinuses and restore normal airflow and drainage by improving the sinus architecture.

    The traditional technique, known as endoscopic sinus surgery, involves removing bone and tissue to enlarge the sinus openings. Sinus balloon dilation is used to treat patients with chronic sinusitis. This method preserves the natural structure of the sinus while providing relief from uncomfortable sinusitis symptoms. It’s a quick and effective outpatient procedure that requires minimal recovery time and no nasal packing.

    Metro Health Ear, Nose, and Throat is a leader in advanced minimally-invasive sinus surgery and has performed more of these procedures than any other hospital in West Michigan.