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  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map

In an Emergency, Seconds Count

To meet the immediate care needs of you and your family, the Metro Health Hospital Emergency Department is available 24 hours a day, seven days a week. We are a comprehensive emergency department staffed by board-certified emergency medicine physicians. Our emergency department averages 61,000 visits annually and consistently ranks high in patient satisfaction with some of the shortest wait times in the area. Metro Health has repeatedly received Michigan’s Governor’s Awards for Quality & Safety. Those honors include recognition for our outstanding emergency department.

Critical cases are seen immediately, and the average time to see a physician and start treatment is approximately 30 minutes or less. Learn more about when to go to ER. If your emergency concerns a poison, please contact Grand Rapids Poison Control Center at (800) 222-1222 first.

Metro Health also offers convenient Urgent Care services, offering high-quality care from emergency medicine specialists and short wait times for urgent, non-life threatening needs. Learn more about Metro Health Urgent Care and when to go to Urgent Care.