Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Metro Health Emergency Features

    • Emergency care for adults and children
    • All-private patient rooms, most featuring flat screen TVs
    • Comfortable, healing environment
    • Fast triage and short wait times – average time to see a physician and start treatment is approximately 30 minutes or less
    • Critical cases are seen immediately
    • Certified by The Society of Chest Pain Centers as an accredited Chest Pain Center
    • Healthcare Facilities Accreditation Program (HFAP) certified Advanced Primary Stroke Center
    • Direct access to cath labs allows us to treat heart attacks fast
    • Child Life Specialist available to help children during emergency situations
    • CT scanner and digital radiography rooms
    • Connected to our Electronic Medical Record system, ensuring that your ER doc has instant access to your medical files