Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Patient Satisfaction

    A National Leader in Patient Satisfaction

    In an ongoing survey of 1,000 hospitals nationwide, Metro Health’s Emergency Department consistently ranks in the top 5-percent of hospitals in the nation. Why? Patients surveyed appreciate the high-quality of our care, along with the positive attitude of our nurses and physicians, average wait time of less than 30 minutes, free parking outside the entrance and our easy to get to, convenient suburban location.

    It’s good to know that, in a medical emergency, you can find the help you need and the care you deserve at the Metro Health Emergency Department.