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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • A Typical Visit

    Before Your Visit

    The cost of your Executive Physical is paid by your employer, not your health insurance company. However, insurance information will be requested. Once you have scheduled your appointment, a pre-appointment packet with instructions and directions will be mailed to your home.  Prior to your Executive Physical, you will receive a hemoccult slide kit which screens for early detection of colorectal cancer. Please carefully review the preparation instructions included in the kit. Business casual is appropriate for your Executive Physical. Wear comfortable clothes and running shoes suitable for physical activity if you are scheduled for a treadmill stress test.

    During Your Visit

    The Concierge Executive Health Program coordinator will greet you on the morning of your Executive Physical at the Metro Health Professional Building. You will then meet with your  Concierge Executive Health Physician who will conduct a review of your medical, family, and social history. Next, you’ll receive a complete physical examination. Based on the results of this examination, your doctor will recommend any necessary health screens and lab work that needs to be done.

    You will spend time at various test areas in Metro Health Hospital with little to no waiting between testing. After completing these tests, a healthy breakfast of your choice will be provided while you meet with the Concierge Executive Health Educator to discuss any available results. If the doctor feels you may need to receive further treatment or follow-up testing, he or she will make recommendations and answer any questions you may have about your appointment or future appointments.

  • After Your Visit

    After your appointment, you will receive a follow-up packet, including a physician report, lab results, and preventive health education tools. All results from your Executive Physical will be mailed to your home address and Primary Care Physician’s office 1-2 weeks following your visit.

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