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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Concierge Services

    The Metro Health Concierge Executive Health Program includes a variety of concierge services. From a personal health coach, who can help with any questions after your physical and provide the motivation to make lasting changes, to access to referrals for specialty care and streamlined tests and screening, these services will help you get the most from your health care experience.

    • Dedicated health coach
    • Streamlined tests and screenings, breakfast, newspaper
    • No time spent waiting to be seen
    • Early morning appointments, scheduled around your day
    • Detailed follow up packet
    • Access to referrals for specialty care throughout the year

    Referrals to Metro Health Resources

    At some time you may need or request specialist care. If a visit requires a referral, we can provide you with information about Metro Health specialists and centers to meet your needs. These visits are not included in the basic comprehensive physical, and may require an additional appointment, as necessary. Frequently requested referrals include:

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