James Straayer Recognized as Best of Metro
Best of Metro Winner
James, or Jimmy as he is known to his fellow Metro team members, has worked at Metro Health for nine years – since the day of the hospital move. He began his Metro career as a resource employee in Materials Management and is now a Materials Management Supervisor.
Jimmy’s nomination form describes someone who always provides the Best Employee Experience: “He ensures we have what we need, when we need it,” explains the nomination. “Jimmy is a role model and a leader…he advocates for the safety of all staff, and in particular the staff in the Materials Management department.”
Jimmy is also known for how he provides the Best Patient Experience. “Jimmy understands his role and how it impacts patient safety, the patient experience and staff and physician satisfaction,” explains his nomination form. “He ensures that we have what we need to care for patients, has a ‘can do’ attitude and is always willing to problem solve issues and find solutions for the best interest of patients.”
Jimmy is well aware of the importance of providing the best experiences: “I think having the ability to positively affect the lives of not only patients, but also coworkers and visitors, is something that can be taken for granted,” he explains. “But it means so much to those for whom we provide care. I take pride in being a part of an organization that, in my opinion, truly attains these goals.”
When asked about his favorite Metro Memory, Jimmy thought about his coworkers: “The privilege of having this job and working with such friendly, encouraging and supportive people on a daily basis is something I will never forget.”
When asked what being named Best of Metro meant to him, Jimmy humbly responded that he was flattered and grateful, but never expected any special recognition for what he considered to be just doing his job. “However, it’s a huge honor to be associated with any positive impact, however small, on the departments – and ultimately the patients – our department serves,” he explained. His thoughts then turned to the Materials Management team: “This award should really be shared with my coworkers in Materials Management, for the hard work and dedication they provide our end users throughout the hospital.”
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