Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Designed for You

    Metro Health Hospital is designed with you in mind – no matter who you are.

    Patients, visitors, physicians and staff all benefit from features included especially for them. These features help make patients and visitors more comfortable, help speed healing, and make it easier for physicians and staff to do their jobs efficiently and safely.

    • Every patient room is private with a flat-screen TV and a couch that converts to a bed for a visiting loved one.
    • Each room is set up in an identical fashion. The bed, equipment, restroom and more are located in the same place in each room to ensure that caregivers can easily locate needed materials.
    • Lighting in patient rooms can be adjusted by zone to accommodate patients, visitors and caregivers.
    • Halls are curved, natural light streams in and paint colors reflect nature creating an interior environment that helps soothe and calm patients, their families and visitors.
    • Additional and unique outdoor features include healing gardens, park areas and the fully-accessible Frog Hollow playground.