Open/close main nav Menu Menu MYMETRO Collapse + - ER/URGENT CARE
  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Gift Shop

    The gift shop is conveniently located in the Metro Health Hospital lobby. Visitors, patients and employees are encouraged to stop in and browse the wide selection of gifts that are perfect for any occasion.

    The gift shop features a variety of items, including:

    • Baby items (including clothes and books)
    • Greeting cards
    • Flowers
    • Toys and stuffed animals
    • Magazines and books
    • Candy and snack items
    • Health and beauty products
    • Mylar balloons (latex balloons are not allowed in the hospital)
    • Home décor items, including candles
    • Seasonal gifts and décor
    • Postage stamps

    You may also purchase cafeteria guest tray vouchers (guest meals), phone cards and massage gift certificates. If you are interested in sending flowers to someone in the hospital, please call the gift shop during business hours.

    For your convenience, the gift shop at Metro Health accepts cash, personal checks, Visa, MasterCard, Discover, and American Express. Metro Health Hospital employees can use their ID badges (via payroll deduction) for gift shop purchases.

  • Hours of Operation

    Monday – Friday – 10:00 am – 8:00 pm
    Saturday – Noon – 4:00 pm
    Phone (616) 252-7062