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  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Support our Mission

    We understand that our community knows best about how patients want to receive and experience care.  The Patient and Family Advisory Council (PFAC) was created to give our patients and community members a voice.  This council allows community members and staff to work side by side, as a team, to strengthen how care of the mind, body, and soul is delivered.

    PFAC responsibilities:

    • Review educational materials
    • Help improve patient care
    • Share stories or experiences

    PFAC members:

    • Have an open mind
    • Are positive
    • Respect opinions of others
    • Support Metro Health’s mission to improve the health and wellbeing of our communities

    If you would like to share your story and help Metro Health – University of Michigan Health improve patient care, we encourage you to apply.

    Do you have questions? Email of call (616) 252-7704 for more information.

    Apply Now: Hospital Application OR Physician Office Application