Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map


Metro Health – University of Michigan Health has announced progressive programs that will help ease the burden of child care and financial restraints for valued staff during the COVID-19 outbreak.

Metro Health Hospital and Metro Health Hospital Foundation have partnered with the YMCA of Greater Grand Rapids to provide free and reliable backup child care services for the children of all employees, employed medical providers and contracted staff. Metro Health will be providing these backup child care services on its campus at the SpartanNash YMCA location, and the care will be provided by qualified child care workers.

“We are proud to partner with Metro Health and do our small part to help the medical community during this challenging and unprecedented time,” said Scott Lewis, President and CEO, YMCA of Greater Grand Rapids. “We believe collaborative efforts like these make us all stronger as we lean in together in support of our community.”

The YMCA has agreed to allow Metro Health to lease space in the building and equipment for this limited purpose of providing emergency backup child care. Extreme measures have been taken to prepare and sanitize the classrooms and staff started utilizing the service on Monday, March 16.

Additionally, Metro Health Hospital and the Metro Health Hospital Foundation has announced a $1 million needs-based assistance fund for employees who encounter COVID-19-related hardships. Examples of a need include bill payment assistance, support for vehicle repairs to ensure transportation to work or offsetting the costs of care for family members who fall ill or need assistance.

“I want to thank and commend the Metro Health Hospital Foundation for helping to establish this program in such a short time,” said Peter Hahn, President and CEO, Metro Health – University of Michigan Health. “We understand COVID-19 has disrupted many lives and this is why we believe it is essential to support our colleagues through resources such as this needs-based fund and free child care.”

Metro Health employees are also being encouraged to donate back unused paid time off hours to support colleagues who may exhaust their hours due to illness or to care for family. Metro Health will continue efforts in the coming weeks in order to keep the Metro Health team healthy, financially stable and ready to serve the community.

Please visit for the most up to date information from the CDC and resources to protect yourself and prevent the spread of COVID-19.



Social Media

Media Relations

Contact Media Relations
(616) 252-5033

Related Content