Open/close main nav Menu Menu MYMETRO Collapse + - ER/URGENT CARE
  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map

Metro Health Receives Primary Stroke Certification Reaccreditation

Metro Health Hospital has again been awarded primary stroke certification by the Healthcare Facilities Accreditation Program, or HFAP.

Primary stroke care certification indicates Metro Health has demonstrated its capacity to stabilize and treat acute stroke patients, provide acute care, administer clot-busting drugs and perform other acute therapies safely and efficiently. The certification was awarded based on achievement of extensive performance benchmarks and standards including:

  • A program director with extensive experience in acute stroke care
  • Stroke code team arrival at bedside within 15 minutes
  • Lab testing and advanced imaging capabilities available 24/7
  • Access to neurologists 24/7
  • Neurosurgical expertise available or able to transfer patients within two hours
  • A designated stroke unit
  • Staff education requirements

“We are very pleased to receive HFAP primary stroke certification,” said Metro Health President and CEO Mike Faas. “We continuously strive to provide the best patient experience. We appreciate HFAP’s recognition of the noteworthy stroke care we provide to our patients, along with our commitment to the wellbeing of our community.”

HFAP has been certifying stroke centers since 2006. HFAP stroke certification differs from other certification programs in that it provides a three-year certification award with a mid-cycle review at 18 months. In addition, for reimbursement eligibility, hospitals must submit quarterly clinical performance measures to the HFAP office and Centers for Medicare & Medicaid Services.

About HFAP

The Healthcare Facilities Accreditation Program is a nationally recognized not-for-profit accreditation organization with deeming authority from the Centers for Medicare and Medicaid Services. This authority allows HFAP to provide accreditation to all hospitals, ambulatory care/surgical facilities, mental health facilities, physical rehabilitation facilities, clinical laboratories and critical access hospitals. HFAP’s surveying process and standards benefit from oversight by a wide range of medical professionals, including both allopathic and osteopathic disciplines. The HFAP mission is to advance high quality patient care and safety through objective application of recognized standards. HFAP has been certifying stroke centers since 2006 and currently offers the most options for facilities seeking stroke care certification.


Social Media

Media Relations

Contact Media Relations
(616) 252-5033

Related Content