Open/close main nav Menu Menu MYMETRO Collapse + - ER/URGENT CARE
  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map

Metro Health Thanks West Michigan 1,000 Times

Metro Health Hospital has wrapped up its 1,000 Acts of Thanks in West Michigan – even though its physicians and staff will continue to volunteer their time and talents.

The program, launched at the dedication ceremony when the new hospital opened in September 2007, was designed to thank the community its support during the construction and move to Wyoming. Metro physicians, management and staff individually and collectively initiated more than 1,000 volunteer activities over the last 32 months – or slightly more than one every day.

The initiative formally concluded when Metro Health Board members volunteered their time to assemble snack packs for Kids’ Food Basket, a Grand Rapids non-profit that works to reduce childhood hunger.

"As a community hospital, we feel it is vital for us to give back to the community where we serve patients," said Mike Faas, president and CEO. "When I announced this program at the dedication of the new hospital nearly three years ago, I didn’t envision the depth or breadth of what we would be able to do – or how our employees would respond.

"Activities ranged from individual acts of kindness for patients to large, organized efforts addressed at community needs. I am proud of how our employees volunteered their time and pleased to see that this program has sparked a continued commitment to the community at all levels of our organization."

Some of the 1,000 Acts of Thanks included:

  • A nurse who drove patients home when they could not afford the cost of a bus ticket
  • Support of large, non-profit walks sponsored by the National Kidney Foundation, American Heart Association and Susan G. Komen for the Cure.
  • Free sports physicals for high school athletes
  • Warm blankets and clothing for families in need
  • Three free prostate cancer screening events
  • More than 4,000 free flu shots
  • Hand hygiene presentations for the Boy Scouts, Grand Rapids Public Schools and other organizations
  • First aid at the popular Wyoming Metro Cruise
  • Free outdoor concerts for the community


Social Media

Media Relations

Contact Media Relations
(616) 252-5033

Related Content