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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Frequently Asked Questions

    How do I get a copy of my medical record?

    Click here to learn how to obtain copies of your medical records.

    How can I learn about my rights as a Metro Health patient?

    To learn about your rights as a patient, click here.

    How can I get a prescription refilled?

    To get a prescription from Metro Heart & Vascular refilled, you can call our office at (616) 252-5950, access your MyChart account or your MyMetro account.

    MyChart is a free, online tool that allows you to be an active participant in your health care, no matter where you are. Using MyChart you can monitor chronic conditions, request prescription refills, review test results, schedule appoints and more. Click here to learn more.

    MyMetro helps you save all your important health information in one place. Select the topics that interest you to stay up-to-date with what’s happening at Metro. You can also access your medical records, contact your physician, and pay your bill online! To create a MyMetro account, simply click the MyMetro tab in the top right of your window.