Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

  • Create an Account or Sign In

    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map

Opioid Crisis Initiatives

On December 27, 2017, the State of Michigan created new rules to help the opioid overdose situation. This may change the type of pain medicine you receive in the future, and how your care will be delivered. We at Metro Health – University of Michigan Health are working with staff in Lansing to better understand these changes and to make sure your care is at the highest level possible. We will update you on these changes as we receive details.

Community Resources

Substance Use Disorder Resources

Opioid Facts

Talking to Your Doctor about Pain Control

Pain Management Techniques

Prescription Medication Disposal