Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Broken Bones & Fracture Care

    Metro Health routinely offers emergency care for adults and children for all patients experiencing broken bones (for fractures) involving hands, arms, shoulders, feet, ankles, legs, pelvis, hips or other bones within the human body.

    Our expert orthopedic specialists may recommend both surgical and/or non-surgical treatment to fix your fracture Therapy services are also available when ordered by your orthopedic specialist in the hospital and outpatient settings.

    Click here to locate an Orthopedic Specialist.

    Click here to locate Metro Health neighborhood outpatient therapy sites.

    Bone Health referrals may be recommended as part of a larger national health program to help speed up the healing process and prevent future fractures in adults.