Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

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  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
Care Free

Care Free

For Katrina Billin, it had been twenty years of urinary discomfort since her first pregnancy. The need to go to the restroom 3-4 times an hour confined Katrina’s life and impacted her work. Then she met female urology specialist Dr. Jannah Thompson, who said she could help Katrina and give her the freedom to enjoy daily activities without looking for the nearest restroom. Katrina worried her only options would require surgery. However, Dr. Thompson proposed a simple non-surgical treatment, putting Katrina back in control of her life. Thanks to Dr. Thompson, Katrina now lives carefree.