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    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
Care Giver

Care Giver

Everything went quite well with Tamara Nichols’ first child. But things were different for Liam. From birth Liam has struggled with reflux and respiratory issues. Dr. Tiffany Letts met Liam on his first day of life at Metro Health Hospital. That day would begin an intense journey to Liam’s health. Dr. Letts has been through thick and thin with the Nichols’ family. With patience and wisdom she has cared for Liam and counseled mom.  What works for Tamara? That Dr. Letts is so accessible to her family and that she takes a holistic approach. And now they are at the point where Liam is thriving.