Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
Family Matters

Family Matters

Elli has been experiencing frequent fevers, so her mom took her to see Dr. Randall Duthler of Metro Health. Elli’s mom really loves the way Dr. Duthler takes an interest in not only her family’s well-being, but in their  lives as well. Because Metro Health understands you’re more than a patient, you’re a  person. A person, not defined by an illness, but by the way you live your life. Elli and the rest of the Jackson family are living a better life now, and with the passion of  Metro Health physicians like Dr. Duthler, life’s getting better each day.