Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
Level Best

Level Best

When Susan Rood found out she had diabetes, the last thing she expected to hear from her doctor was, “This is a good thing!” But that’s exactly what Dr. Diana Dillman said. Awareness is the first step to healing,  so together they created a plan that worked for Susan. With the support of the Diabetes Education Department and certified diabetes educators like Susi Wals, Susan lowered her blood sugar levels to a healthy number. Now Susan regularly visits Dr. Dillman and Susi Wals and has made the lifestyle changes. Susan also uses MyChart to check test results and stay in touch with her doctor in between visits. She’s dropped 50 pounds and is feeling better than ever.