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  • Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER
    NOW OPEN

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER

      5900 BYRON CENTER AVE SW

      WYOMING, MI

      (616) 252-7200

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  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE

      GRAND RAPIDS, MI

      (616) 252-4010

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  • If you have a complaint or a grievance, we encourage you to contact Patient Relations. We will work with you and your family to address your concerns. You also have the right to file a complaint at any time with The State of Michigan or our accreditation agency.

    Metro Health Patient Relations:
    616-252-7563

    To contact the state licensing agency:
    Licensing and Regulatory Affairs Bureau of Community and Health Systems Health Facilities Division
    P.O. Box 30664
    Lansing, MI 48909

    State of Michigan Complaint:
    1-800-882-6006

    To contact the organization that accredits the hospital:
    American Osteopathic Association
    Healthcare Facilities Accreditation Program
    142 E Ontario Street
    Chicago, IL 60611
    312-202-82587
    info@hfap.org

    To contact the office of civil rights:
    Michigan Department of Civil Rights
    350 Ottawa Ave NE
    Grand Rapids, MI 49503
    616-356-0380

joseph.weller@metrogr.org