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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • Pre-Register for your Procedure

    We understand the day of your procedure can be stressful.  That’s why we have set up tools to help you prepare beforehand.

    • You may pre-register on Metro Health’s website.  Click here to pre-register.
    • If a Pre-Surgical Testing appointment is needed prior to surgery, the hospital will contact you to set the appointment.
    • 1 – 2 business days before your surgery, Metro Health will call to confirm the time you should arrive at the hospital for your scheduled surgery.
    • For Monday surgeries, we’ll call you on the Thursday or Friday prior.
    • If, for some reason, we don’t reach you two business days prior to your surgery, you may call Pre-Surgical Testing at (616) 252-7843 or 1-800-968-0051, ext. 7843 between 9:00 am and 8:00 pm.

    Metro Health will do everything possible to provide you with the highest quality care.  If you have questions about your surgery, please discuss them with your doctor or another member of your health care team.