Open/close main nav Menu Menu MYCHART Collapse + - ER/URGENT CARE

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    Access your health information anytime and anywhere! With a secure MyChart online account, you can see your test results, refill prescriptions, email your provider, schedule appointments and more – all from your smartphone, tablet or computer.

  • Emergency Cross
    Emergency & Urgent Care

    Is this an Emergency?

    In an emergency, seconds count. If you are alarmed by unusually severe symptoms, seek immediate care. Please call 911 if you feel your condition is life threatening. If a poison is involved, please call Grand Rapids Poison Control Center at (800) 222-1222.

    When to go to the Emergency Room When to go to Urgent Care
  • Hospital ER

    Emergency Room Hours:
    24 hours a day, 7 days a week

    • Directions to the ER



      (616) 252-7200

      ER map
  • Urgent Care

    Urgent Care Hours:
    Open 9 am - 9 pm, 7 days a week

    • Directions to Urgent Care

      4055 CASCADE RD SE


      (616) 252-4010

      Urgent Care map
  • When to go to Urgent Care

    Urgent Care is a great option for treatment of medical conditions that are not life threatening but need to be taken care of right away, especially when your doctor’s office is closed. In most situations you’ll save time and money by going to urgent care instead of the emergency room.

    If you experience the symptoms below, you could go to urgent care:

    • Low-grade fever (less than 101 F)
    • Rash
    • Sprain or injury without deformity
    • Painful urination
    • Sore throat
    • Cough or cold symptoms
    • Nausea or vomiting without pain
    • Eye Infections
    • Sinus infection
    • Small lacerations
    • Mild asthma
    • Earache
    • Foreign object in your ear
    • Back pain without injury